Community & Support

Community & Support

DeGirum Community Join the DeGirum Community for discussions, questions, and support from the DeGirum team and other users.

GitHub Issues Report bugs or request features at github.com/DeGirum/face_recognition/issues

Examples

Ready-to-run code examples are available in the DeGirum Face Recognition repository:

• face_recognition_simple.py - Basic face recognition workflow

• face_recognition_enroll.py - Enrolling faces into database

• face_tracking_simple.py - Real-time video tracking

• face_tracking_add_embeddings.py - Adding embeddings to existing database

• find_similar_faces.py - Finding similar faces in database

• group_similar_faces.py - Clustering similar faces

• Tutorials.ipynb - Interactive Jupyter notebook tutorial

Troubleshooting

Common Issues

Import errors or module not found Ensure degirum-face is installed in your active Python environment:

pip install -i https://pkg.degirum.com degirum-face

Model loading failures Verify your hardware platform is correctly specified in the configuration. Check Hardware Options for supported platforms.

Database connection issues Ensure the database path is accessible and you have write permissions. LanceDB creates the database automatically if it doesn't exist.

Performance issues

• Use appropriate hardware acceleration when available

• Adjust face quality filters to reduce processing load

• Consider batch processing for large image sets

Getting Help

1. Check the relevant guide for your component:

   • Face Recognizer

   • Face Tracker

   • Face Clip Manager

   • Database

2. Review Basic Concepts for terminology and architecture

3. Post your question on the DeGirum Community

4. Report bugs with detailed reproduction steps at GitHub Issues